Everything you need to know about ordering from Narkabundah Nursery — from shipping and payments to returns and dispatch details. We’re here to make sure your plants arrive happy, healthy, and ready to grow. 🌱
We are pleased to share that we have recently received Interstate Certification Assurance (ICA), allowing us to send plants to Western Australia and Tasmania.
However, during the same week this accreditation was granted, we were advised of a new outbreak of Tomato Potato Psyllid (TPP). As a result, additional quarantine restrictions were introduced for interstate plant transport.
We are therefore currently awaiting confirmation of the required accreditation from the Biosecurity Services Centre, Department of Agriculture Victoria, before interstate shipping can safely and legally resume.
Please note that, as per usual biosecurity regulations, we are unable to send any plants from the Myrtaceae family to any states outside Victoria due to Myrtle Rust.
We understand this is frustrating and truly appreciate your patience and understanding. Updates will be shared as soon as more information becomes available.
Thank you for your understanding and support!
— The Narkabundah Nursery Team
Welcome to Narkabundah Nursery!
We take great pride in sending healthy, happy plants across Australia, and we want your experience with us to be smooth from start to finish.
Below you’ll find all the details about ordering, shipping, payments, returns, and refunds. 🌱
We happily send our plants to all Australian states and territories,
except Tasmania and Western Australia (until further notice, due to quarantine regulations).
Our plants are carefully packed to arrive fresh and healthy at your doorstep.
If you’d like to order more than 10 plants, we’ll simply pack them into additional cartons at the same rate.
We take great care to ensure your plants are well protected for their journey — so they arrive ready to grow! 🌿
Orders are packed and dispatched on Mondays to ensure your plants spend as little time as possible in transit — we don’t want them sitting in a box over the weekend.
Please note that public holidays may affect our usual dispatch schedule.
All orders are sent via Australia Post, and we’ll email you the tracking details once your parcel is on its way, so you can follow its journey right to your door.
If you have any special requests or questions about your order, feel free to reach out — we’re always glad to help. 💚
You can pay for your order using any of the following methods:
All payments must be received before plants are packed and shipped. Once your payment clears, we’ll prepare your order carefully and send it on its way!
If you have any questions about payment or run into any issues during checkout, please don’t hesitate to get in touch — we’re always happy to help. 💚
We do our very best to keep our stock list up to date, but sometimes a plant sells out before we can update the website.
If a plant you’ve ordered is unavailable, we’ll always contact you first to see what you’d like to do — either:
We want you to be happy with every order, and we’ll work with you to make sure everything’s sorted just the way you like. 🌱
Because plants are living things, we’re unable to accept returns once they’ve left the nursery. However, if there’s any issue with your order when it arrives, please get in touch right away — we’ll do our best to make it right. 💚
📧 Contact us:
narkabundahnursery@gmail.com
Please include your order number in your email so we can assist you as quickly as possible.
Orders are dispatched on Mondays. Depending on your delivery address they will usually arrive within the week. Delivery times are dependent on destination.
Once we have created your postage label through Australia Post, we will send tracking details to the email and phone number you provide at checkout.
Yes. Subject to availability.
If there’s any issues with your order when it arrives, please get in touch right away. We’ll do our best to make it right.
We’re located in Sandy Point, Victoria, right next door to the beautiful Wilsons Promontory National Park — home to Norman Beach, the southernmost point of mainland Australia. 🌊
