Welcome to Narkabundah Nursery! By accessing or using our services, you agree to the following terms and conditions. Please read them carefully.
# 1. **General Information**
Narkabundah Plant Nursery operates both an online and physical store that specializes in the sale of plants, gardening supplies, and related services. These terms and conditions govern your use of our website, purchasing from us, and interacting with our services.
# 2. **Product Availability**
All products listed on our website or in-store are subject to availability. While we strive to ensure accuracy in stock levels, we reserve the right to cancel orders in cases of inventory discrepancies. In such cases, you will be notified promptly and offered an alternative product or a full refund.
# 3. **Pricing and Payment**
– All prices are listed in $AUD and include applicable taxes.
– Payment must be made in full at the time of purchase. We accept the following forms of payment: credit cards, debit cards, and any other method listed at checkout, cash on collection also available if picking up from Nursery.
– Narkabundah Nursery reserves the right to change prices at any time without prior notice. However, such changes will not affect orders that have already been confirmed.
# 4. **Order and Delivery**
– We offer shipping and local pick-up for purchases. Shipping fees, if applicable, are calculated at checkout.
– Delivery timeframes are estimates and may vary due to unforeseen circumstances.
– Narkabundah Plant Nursery is not liable for delays caused by shipping carriers or events beyond our control.
– For local pick-ups, orders must be collected within 7 days of purchase. (Subject to negotiation)
# 5. **Returns, Refunds, and Exchanges**
– We offer refunds or exchanges on defective or damaged products within 14 days of delivery or pick-up.
– Plants and other perishable items are non-refundable unless they arrive in poor condition. Customers must provide proof of the issue (photos, descriptions) within 24 hours of receipt.
– Non-perishable products (e.g., pots, merchandise, tools) may be returned if unused and in original condition within 14 days.
– The customer is responsible for return shipping costs unless the product is defective or damaged upon arrival.
# 6. **Warranties**
– We provide a 30-day warranty on all plants, covering basic health and vitality, provided that proper care instructions were followed.
– The warranty does not cover damage due to improper care, neglect, or environmental factors beyond our control (e.g., extreme weather).
– For gardening tools and supplies, manufacturer warranties apply where available.
# 7. **Care Instructions**
– Narkabundah Nursery provides care instructions with each plant purchase. It is the responsibility of the customer to follow these instructions to ensure the longevity of the plants.
– Failure to follow these instructions will void any warranty or refund claims for plant health issues.
# 8. **Limitation of Liability**
– Narkabundah Nursery is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
– Our total liability to you for any claim arising out of your use of our services or products is limited to the amount you paid for the product or service.
# 9. **Customer Responsibilities**
– You agree to provide accurate, up-to-date information when placing orders or signing up for our services.
– You are responsible for ensuring that plants purchased comply with local regulations regarding species restrictions or prohibited imports.
# 10. **Privacy Policy**
– We collect personal information necessary for processing orders and providing customer support. We are committed to protecting your privacy and will not share your information with third parties without your consent, except as required by law.
– For more details, please refer to our [Privacy Policy link].
# 11. **Intellectual Property**
– All content on our website, including text, images, and product descriptions, is the intellectual property of Narkabundah Pty Ltd and may not be used, copied, or distributed without permission.
# 12. **Governing Law**
– These terms and conditions are governed by and construed in accordance with the laws of Australia, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
# 13. **Changes to Terms**
– Narkabundah Plant Nursery reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following any such changes constitutes acceptance of the revised terms.
—
For any inquiries regarding these Terms and Conditions, please contact us at:
Narkabundah Nursery
Email: narkabundahnursery@gmail.com
Phone: 0419373975 or 0439039069
Mailing Address:
82 Sandy Point Rd
Sandy Point 3959 Victoria
At Narkabundah Nursery, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, services, and other business operations. Please read this policy carefully to understand our practices regarding your personal information.
# 1. **Information We Collect**
We collect information to provide and improve our services. The types of information we collect include:
– **Personal Information:** Name, email address, mailing address, phone number, payment details, and other information you provide when making a purchase or contacting us.
– **Website Usage Information:** Information about your browsing behavior, preferences, and interactions with our website through cookies, tracking technologies, and server logs. This may include your IP address, browser type, and device information.
– **Transactional Data:** Information related to your purchase history, inquiries, or any interaction with our business.
# 2. **How We Use Your Information**
We use the information we collect to:
– Process your orders and deliver products and services.
– Communicate with you regarding your orders, services, and promotional offers.
– Improve our website, services, and customer experience.
– Analyze trends and gather demographic information to enhance our business operations.
– Comply with legal obligations and protect against fraud or misuse of our services.
# 3. **Sharing Your Information**
We do not sell, rent, or trade your personal information. However, we may share your data in the following situations:
– **Service Providers:** We may share information with third-party vendors who help us operate our business, such as payment processors, delivery services, and IT support.
– **Legal Compliance:** We may disclose information if required by law or in response to legal processes, such as a court order or subpoena.
– **Business Transfers:** If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
# 4. **Cookies and Tracking Technologies**
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can control or disable cookies through your browser settings, but this may affect the usability of our website.
# 5. **Data Security**
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
# 6. **Your Rights**
You have certain rights regarding your personal information, including:
– **Access and Correction:** You may request access to the personal information we hold about you and request that we correct or update any inaccuracies.
– **Data Deletion:** You may request that we delete your personal information, subject to legal requirements.
– **Marketing Opt-Out:** You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.
# 7. **Third-Party Links**
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before sharing any personal information.
# 8. **Changes to This Privacy Policy**
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the effective date will be revised accordingly.
# 9. **Contact Us**
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Narkabundah Nursery
Email: narkabundahnursery@gmail.com
Phone: 0419373975 or 0439039069
Mailing Address: 82 Sandy Point Rd Sandy Point 3959 Victoria
—
By using our services, you agree to the terms outlined in this Privacy Policy.
This policy ensures that Narkabundah Pty Ltd complies with privacy laws and fosters trust with customers by safeguarding their personal information.
